Safe Gaming Pledge

At xx90 Responsible Gaming
Keep it fun, keep it controlled

When gaming stops being entertainment and becomes a problem, that's when you need guidance back to the right path. xx90 believes responsible gaming isn't just a rule — it's a way of life. We're with you every step of the way.

18+
Adults Only
24/7
Support Team
5
Protective Tools
Free
All Support
🛡️
Play Smart
Play for entertainment,
Not as a source of income

What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming mindfully — staying within your means, keeping a clear head, and knowing when to stop. At xx90, we believe gaming is a form of entertainment, not a solution to financial problems.

Online gaming is growing rapidly in popularity across Bangladesh — but so are problem gaming cases. Many people don't realize when they've crossed the line into irresponsible play. xx90 wants you to stay in control at all times and keep gaming a fun, enjoyable experience.

Our responsible gaming policy is built on international gaming standards. We want to ensure every player can enjoy a safe environment and get help whenever they need it.

Keep in mind: Gaming is for entertainment only. Chasing losses with more bets is never the right decision.

xx90's Responsible Gaming Commitment

Xx90 is more than just a gaming platform — we genuinely care about the wellbeing of our players. Our responsible gaming commitment includes:

  • Age verification is required for all players — only those aged 18 and above may open an account.
  • Providing self-exclusion, deposit limit, and session limit features.
  • Identifying signs of problem gaming and sending the necessary alerts.
  • Providing free support and guidance to professional help.
  • Gaming ads are not shown to players who have self-exclusion enabled.
  • Actively monitoring for suspicious or addictive behaviour and providing proactive support.

Core Principles of Responsible Gaming

For responsible gaming at xx90, we recommend following a few core principles. Sticking to these will keep gaming enjoyable at all times and prevent any negative impact.

  • Set a budget: Decide how much you're willing to spend before you start playing, and never exceed that limit under any circumstances.
  • Set a time limit: Decide how long you will play each day or per session before you start. Use an alarm or timer to keep track.
  • Accept your losses: Don't chase losses with more bets — it only makes the problem worse.
  • Let go of the belief that a win is just around the corner: Gaming is entirely chance-based — no strategy can guarantee a win.
  • Don't play under the influence of alcohol or stress: Avoid gaming when you are not in a good headspace.
  • Family responsibilities come first: Never let gaming come at the expense of family, work, or studies.

Need help?

If you feel gaming is getting out of control, reach out to us today.

Account Login
18+
Adults Only
No one under the age of 18 is permitted to use this platform.

Quick Check

Ask yourself the following questions:

Do you feel uneasy without gaming?

Placing more bets to recover losses?

Cutting back time from family or work?

Are you lying to someone about your gaming?

If you answer "yes" to any one of these, seek help.

Our Protective Tools

Xx90 offers several effective tools for responsible gaming.

Setting Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. Increasing a limit requires a 7-day waiting period.

Session Time Control

Set a time limit for each gaming session. Once the time is up, the platform will automatically alert you and remind you to take a break.

Cooling-Off Period

Take a gaming break for any duration between 24 hours and 6 weeks. During this time your account remains active, but gaming and deposits will not be available.

Self-Exclusion

If you feel you need to step away from gaming, activate a long-term self-exclusion lasting anywhere from 6 months to 5 years. During this period, no promotional messages will be sent to you either.

Setting Betting Limits

Decide in advance the maximum amount you are willing to place on any single bet. This limit protects you from sudden heavy losses and keeps your gaming under control.

Reality Check

Pop-up messages will appear at set intervals to remind you how long you've been playing and how much you've spent in total.

How to Setting Limits Do

Set your gaming limits in just a few simple steps.

1
Log in to your account

Log in to your xx90 account and click the profile icon in the top right corner.

2
Find the "Responsible Gaming" settings

Go to the "Responsible Gaming" option in the profile menu.

3
Choose the tool that works for you

Deposit limits, session time, cooling-off, or self-exclusion — choose whichever you need.

4
Set and confirm your limit

Enter the amount or duration and confirm. Decreasing your deposit limit takes effect immediately.

5
You will receive a confirmation by email

Once your limit is successfully set, a confirmation message will be sent to your registered email.

Limits Rules for Changes

There are some important rules that apply when changing your limits.

  • Lowering your limit: It takes effect immediately. For example, reducing your deposit limit from BDT 5,000 to BDT 2,000 applies right away.
  • Increasing your limit: Takes effect after a 7-day cooling period. This prevents impulsive overspending in the heat of the moment.
  • Cancelling a cooling-off period: Cannot be cancelled before the set period has ended.
  • Lifting self-exclusion: Possible only after a minimum of 6 months and following a review by the support team.
  • Limits apply to: Set limits apply across all game types and all devices simultaneously.

Setting a limit has no impact on your bonuses or promotions.

Warning Warning Signs Recognise

If you notice these signs, it's time to recognise that you've crossed the line of responsible gaming.

1
Chasing losses with more bets

The urge to "chase" losses is one of the biggest warning signs of gaming addiction — and it only makes things worse.

2
Hiding gaming from family or friends

Lying or hiding the truth about your gaming means, deep down, you already know it has become a problem.

3
Feeling restless or irritable without gaming

Feeling uncomfortable, anxious, or irritable when not gaming is a sign of psychological dependence.

4
Using household or personal expense money for betting

Using money set aside for groceries, rent, or your children's education to place bets is extremely dangerous.

5
Unable to focus on work or studies

If thoughts about gaming are disrupting your work or studies, you've gone beyond the limits of responsible play.

6
Gradually placing bigger bets chasing a bigger thrill

Taking bigger risks to get the same thrill — this is a sign of tolerance, much like addiction.

Support Resources

Seeking professional help for a gaming problem is a sign of strength, not weakness.

Free
💬
Xx90 Live Support

Our trained support team is available 24/7. Get confidential help for any gaming-related concerns.

Immediate
🚫
Activate Self-Exclusion

Restrict access to your account at any time. Once self-exclusion is active, logging in or placing bets will no longer be possible.

Confidential
🤝
Professional Advice

Our support team can point you in the right direction for confidential sessions with gaming addiction specialists.

About Responsible Gaming FAQs

Simple answers to the most frequently asked questions.

Yes, any balance remaining in your account at the time of activating self-exclusion can be withdrawn. The withdrawal will be completed before self-exclusion takes effect. Bonus balances are generally forfeited.

Yes, decreasing your deposit limit always takes effect immediately. However, a request to increase your limit will only take effect after 7 days. This rule is in place for your own protection.

Not directly, as third-party access is not permitted for account security reasons. However, if a family member contacts our support team, we will reach out to the account holder for a review.

A cooling-off period is a temporary break (24 hours to 6 weeks) during which your account stays active but you cannot play or make deposits. Self-exclusion is longer-term (6 months to 5 years) and locks your account entirely. For serious issues, self-exclusion is the right choice.

Never share your account password with anyone. Enable parental controls on your devices. Log out of xx90 when it's not in use. It's best to avoid gaming in front of children.

Yes, gaming addiction is fully treatable. Cognitive Behavioural Therapy (CBT), group support, and individual counselling are all highly effective. Seeking help is a sign of strength, not weakness. Take action today.

Play responsibly — xx90Enjoy yourself at

Join Bangladesh's trusted gaming platform. We make sure your gaming experience is always safe, controlled, and enjoyable.

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